Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to have the information needed to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about how your Personal Data is handled.
Where specific details are relevant to you, we will provide them at the appropriate time.
If you have any questions or need clarification about any legally imposed limitations, we are happy to help. You can reach us by email at: info@tallygainor.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for several purposes: to provide the website and connect you with third-party trading platforms (the 'Services'); to improve the site; to protect our rights and interests; to maintain and deliver the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities that support the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights regarding your Personal Data, you have access to a range of tools designed to protect those rights.

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will action your request accordingly.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of personal data the Company collects about natural persons, and how that data is processed, shared with third parties, and secured. The Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination of additional information the Company holds or can reasonably access. "Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage. Our services are intended for users aged 18 and above. We do not knowingly collect personal data from, or permit use of our services by, anyone under the age of 18. If we become aware that personal data has been collected from a minor, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. This may happen directly — when you provide it to us — or indirectly, through analysis of how you use our services or channels, or via information received from our third-party partners.

You are not required to share personal information with the company. However, choosing not to do so may limit our ability to deliver our Services or grant you access to the website.

You are not required to provide us with personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information such as your online activity log, traffic data (including IP address, access date, and access time), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We engage trusted third-party service providers to support our operations. These parties process personal data solely on our behalf and in accordance with our instructions. Legal and Regulatory Disclosure: We may disclose personal data where required by applicable law, court order, or regulatory authority. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. Protection of Rights: We may share personal data where necessary to protect the rights, property, or safety of our company, our users, or others. Consent: Where you have provided explicit consent, we may share your personal data with specified third parties for the purposes disclosed at the time of collection. All third-party recipients are required to handle your personal data securely and in accordance with applicable data protection obligations. We do not sell your personal data to third parties.

We may share your Personal Data with third-party service providers — including hosting and storage providers — for purposes such as infrastructure support and user experience analysis.
At your request, we will share specific Personal Data with third-party trading platforms. When you ask us to do so, your Personal Data will be transferred to those platforms and will be subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where this supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders — of the Company or any entity within its group — in connection with a transaction, including a transfer or sale of assets, merger, restructuring, consolidation, or bankruptcy involving the Company or any other entity within the group.

7. Cookies and Third-Party Services Our website uses cookies and services provided by third parties. These third parties may collect and process your personal data in accordance with their own privacy policies. By using our website, you acknowledge and accept that such third-party services operate independently of us, and we are not responsible for how they handle your data. We use cookies to ensure the website functions correctly, to analyse usage, and to improve your experience. You may adjust your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the availability or functionality of some website features. Where we integrate third-party tools — such as analytics providers, payment processors, or customer support platforms — those parties act as independent data controllers for the data they collect. We encourage you to review their respective privacy policies to understand how your personal data is used.

We may work with third parties — such as advertising providers and analytics companies — who operate on our website. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing habits and preferences, improve your experience, remember your settings, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to navigate the site more efficiently on subsequent visits.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or orders.
We will share your information with third-party trading platforms for 12 months. With your agreement, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

Transfers of Personal Information to a Third-Party Country or to an International Organisation

10. Security of Personal Data We are committed to protecting your personal data and take reasonable technical and organizational measures to safeguard it against unauthorized access, loss, misuse, or disclosure. No method of transmission over the internet or electronic storage is completely secure. While we implement appropriate safeguards, we cannot guarantee absolute security. You share your personal data at your own risk. Where we have provided you with a password to access certain parts of our platform, you are responsible for keeping that password confidential. Do not share it with anyone. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. To determine the appropriate retention period, we consider the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes by other means. In some circumstances, we may anonymize your personal data so that it can no longer be associated with you. In such cases, we may use that information indefinitely without further notice.

We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your personal data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control. Where required by legal or regulatory obligations outside our control, we may be required to disclose personal data to third parties, including public authorities. In such cases, we have no control over how those third parties handle or secure your personal data. Transmitting personal data over the internet carries inherent risks. We cannot guarantee the security of personal data sent to us through the internet.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These third-party sites and apps are not under our supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or apps.
Before accessing or using any third-party website or app, we recommend reviewing their privacy policy carefully. We also advise caution when deciding whether to share any Personal Data with them.

12. Modifications to this Policy We may update this Policy from time to time. When we do, the revised version will be posted on our website with an updated effective date. We encourage you to review this Policy periodically to stay informed of any changes. Your continued use of our services after any update constitutes your acceptance of the revised Policy.

Before visiting any third-party website or app, read their privacy policy carefully. Only share your personal data with them once you are comfortable with how it will be handled.

13. Your Rights Over Your Personal Information You have certain rights regarding your personal information. These rights are described below, along with any applicable conditions or limitations. Right of Access You may request confirmation of whether we hold personal information about you and, if so, obtain a copy of that information along with details of how we use it. Right to Rectification If your personal information is inaccurate or incomplete, you may request that we correct or update it. Right to Erasure In certain circumstances, you may request that we delete your personal information. This right is not absolute and applies only where permitted by applicable law. Right to Restrict Processing You may request that we limit how we use your personal information in certain situations — for example, where you contest its accuracy or object to our processing it. Right to Data Portability Where processing is based on your consent or a contract, and is carried out by automated means, you may request a copy of your personal information in a structured, machine-readable format, or ask that we transfer it directly to another controller where technically feasible. Right to Object You may object to processing based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights, or where processing is necessary for legal claims. Rights Related to Automated Decision-Making You have the right not to be subject to decisions made solely by automated means — including profiling — that produce legal or similarly significant effects, unless such processing is necessary for a contract, permitted by law, or based on your explicit consent. Right to Withdraw Consent Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Right to Lodge a Complaint You have the right to lodge a complaint with the relevant supervisory authority if you believe your personal information has been processed in breach of applicable data protection law. How to Exercise Your Rights To submit a request, contact us using the details provided in this policy. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law. In some cases, we may be unable to fulfill a request — for example, where doing so would conflict with a legal obligation or adversely affect the rights of others. Where we cannot comply, we will explain the reason.

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please send a written request to the email address below.
Access rights
The Company can confirm whether your Personal Data is being processed and, if so, provide you with access to it.
We will supply an electronic copy of the Personal Data being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not infringe on the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, the Company may refuse or limit its response accordingly.
Right to rectification
You have the right to have inaccurate Personal Data corrected. Where Personal Data concerning you is incomplete, you may request that it be completed, taking into account the purpose of the processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal rights, or to protect the rights of another individual, or where there is a significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not infringe on the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If the Company cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or the establishment, exercise, or defense of legal rights, processing will cease.
You have the right to object at any time to the processing of Personal Data concerning you for direct marketing purposes.
Right to withdraw consent
You may withdraw your consent for the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they relate to your Personal Data.
We will respond to requests made under section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the complexity and volume of requests. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under section 13, information provided in response to your rights under section 13 will be supplied at no cost. Where requests are manifestly unfounded or excessive, particularly where they are repetitive, the Company may charge a reasonable administrative fee or decline to act.
Where the Company has reasonable doubts about the identity of the person submitting a request, we may request additional information to verify identity.